Five Ways to Fix Sony TV Sound Problem

You come home after a hard day of work and find yourself relaxing on the couch while you watch your favorite television show.

Sony TV does not have sound. You turn on the TV and find that no audio is available. It could prove to be disconcerting and can even cause a complete mood-killer.

We can help with troubleshooting the problem of “Sony TV without sound”.

Multiple users reported the same problem with Sony TVs. You are not the only one.

There are simple ways to fix audio issues on smart TVs. Continue reading for more information!

Sony TV no Sound – Why you should get this issue

We are available to assist you if you have difficulty diagnosing why your Sony TV is not receiving audio. This comprehensive list explains why you might not hear audio from your Sony TV.

These are the obvious reasons

We are all familiar with common methods for troubleshooting tech issues. It is easy to see the “turning on and turning back off” method.

It is often successful and will resolve most issues with your devices. We recommend that you begin with this. Try these suggestions if that doesn’t work.

1. 
   Set
   

You may have activated the muted setting on your TV.

You might also notice that the volume on your TV is very low. This could make your Sony TV appear to be not functioning properly.

Although almost all TV models have the word “MUTE” displayed on them, there are some TVs that don’t. Check to see if the TV is muted.

2. 
   Extremely Low
   

You may also find that the speakers of your TV have become damaged over time. You might notice a drop in the volume of your TV’s normal sound.

To make it audible, you can increase the volume.

3. 
   Unstretched Connections
   

Your TV’s audio can be affected if your cable is loose.

You might also notice that your TV’s connection cable or port is clogged with dust and debris.

Make sure your TV is connected securely to all devices, such as stereos, HDMI, and other digital media. You should also inspect the wires for signs of wear.

There are other possible reasons

You have arrived at this point, which means that the obvious explanations were insufficient to help your case. You don’t have to worry, there are other options available for you:

1. 
   Problem with Streaming Device
   

Your streaming device could have a problem, such as an Amazon FireTV stick or Blu Ray player.

You might be watching TV and see a certain show.

Fire TV. Check the settings of your device to make sure the sound is coming from the Sony TV speakers and not any other source.

2. 
   Verify TV Speakers are “On”
   

You may find that your TV’s sound/audio section has been set to other speakers than Sony.

Check your TV’s Sound/Audio settings to see if the section reads “TV Speakers”, Sony Speakers or something similar.

The TV will not know the location of the sound if it does not.

3. 
   Wrong Audio Input Setting
   

Your TV may have been set up to allow you to hear audio from another speaker.

You may have had a headset attached to your TV that could have altered the default sound settings.

4. 
   Hardware Issue
   

Your TV could also have an issue with its internal hardware. This could also affect the functionality of your TV’s audio. You should also limit your use of the built-in speakers on your TV.

These could also have been damaged; therefore, the TV’s audio has been disabled.

5. 
   Broken Software
   

Your Sony TV could also be experiencing software problems. Your TV will not be able function properly in this situation.

To refresh your TV’s software, you will need to reboot or reset it. You might also need to upgrade it in order to delete any data stored on your smart TV.

Five Solutions to Fix Sony TV Sound Problem

Try these fixes until you get the sound problem under control with your Sony TV.

1. 
   Unplug the TV from The Wall
   
2. 
   Disconnect the Power Cord from The Back of Your TV
   
3. 
   The Sony TV Software
   
4. 
   Set the Audio/Sound Setting on Sony TV
   
5. 
   Reset your TV
   

Solution 1: Unplug the TV from The Wall

Although this may seem obvious to you, many people fail to do it. It is common to unplug the TV from the wall socket in order to retrieve its sound.

You must then unplug the TV from its wall socket, and wait 60 seconds. After waiting 1 minute, you can plug the TV back into its socket.

For around 30 seconds, keep the TV’s plug plugged in. This should drain the remaining power and allow the TV to soft reset.

This is different from simply turning on the TV and switching off the remote.

This method has been reported by many users. Sometimes it is a little tricky. Try the following solutions if you still have trouble with your Sony TV’s sound problem.

Solution 2: Disconnect the Power Cord from The Back of Your TV

Another easy method to repair your TV is this. You just need to unplug the TV’s power cable from the back, and then leave it there for about 60 seconds. Plug it back in.

After plugging it in, make sure the connection is secure and tight. The connection could be loose and your TV may not get enough power. Once the power cord has been plugged in securely, you can turn the TV on via its power button and not the remote.

You should now be able hear the TV’s sound again. Next, try the second solution.

Solution 3: Updating the Sony TV Software

You may experience several issues if you use an older version Sony software for your smart television.

Your Sony TV should automatically download the most recent version of software. Sometimes, however, this might not be possible.

This is where you only need to make sure that your TV software stays current.

After you have completed the software upgrade, the audio-video settings on your TV should be restored to their original state. To update your Sony TV’s software, follow the below steps:

• The Home button is located on the remote control of your Sony TV.

• Select Help > Status & Diagnostics

• Choose System Software Update

• Your TV will now start searching for the most recent software updates. The TV will inform you how to install the latest software update if it is available.

Solution 4: Set the Audio/Sound settings on Sony TV

Another way to fix the Sony TV sound problem is by using this method. This will reset the sound/audio settings on your TV.

To do this, follow the below steps:

• From the remote control, press the Menu button.
• Continue to scroll down the menu list until you reach Settings.
• Next, select Settings.
• Scroll down to Sound and select Reset.
• The OK button will appear on the remote. This will reset the TV’s default sound settings.

Your TV’s sound system may be affected by the sound settings you have chosen.

Problems such as the volume of the Sony TV not being adjusted or raised correctly

To ensure that the TV’s audio does not get muted, press the Mute key.

Check if the cable is in the audio port. Extern cables, or earphone wires, will carry the audio from the TV’s speakers to the external cable system. Unplug external sound systems on your Sony TV.

Next, go to Settings on your Television to find the Audio Out/Headphone option.

If it’s not already set, change it to Audio Out. Navigate to the MTS settings, and choose Main or Stereo for your primary choice.

You can also check the main menu to turn on the speakers. This will activate the speakers.

These sound settings will help ensure your speakers provide the best sound quality and can also be used to fix any hardware problems.

Solution 5: Factory reset your TV

Factory resets can be used to restore the default settings of your television. Follow these steps to do this:

Remote

• From the TV menu, press the “Home” button.
• Followed by Customer Support, select Settings from TV Menu.
• Select Storage or Reset
• Next, choose Factory Data Reset.
• Finally, choose “Erase All”
• After that, turn on your TV again and verify the sound works.

Please Note: This will cause your TV to lose any custom settings, but everything , including sound functionality, will be restored to its normalized state

Without Remote

You can factory reset your TV using certain buttons located on the television. You should also check which model TV you have.

This will allow you to find the reset buttons on your TV.

You can find these buttons on your left, right or bottom TV.

Make sure your TV is plugged in before you press the factory reset button. The process may vary for certain models of Sony TV.

Last Thoughts

If the factory reset fails to resolve your problem, you can try this: If the factory reset failed to resolve the problem of “Sony TV not sound”, then your TV’s speakers and cables may have an audio issue.

This could be the issue. If so, contact customer service channels. Your TV may have an audio problem. If you have a warranty you could get a replacement through Sony.

Questions